Minha Agenda Virtual - Anti-Spam Policy


We are committed to protecting and respecting your privacy and security, so this Anti-Spam Policy explains how you can deal with spam, for example, how to report spam, unsubscribe from bulk messages, etc. The Policy is an integral part of our End User Agreement and Privacy Policy. Please note that we may change the Policy at any time by posting a new version on our website.

  1. What is SPAM?

    Spam is any type of unwanted, unsolicited, and mass-sent digital communication without your permission.

  2. Sending SPAM?

    We do not send spam and do not tolerate spam. We take your privacy and security seriously and use your personal data to send our messages only after obtaining your consent to receive them in accordance with our Privacy Policy.

  3. In what situations might I receive emails?

    If you made a password recovery request.

    If you made an appointment, you may receive a confirmation email for the appointment, depending on the settings chosen by the agenda user.

    If you have created a new account, or have an active account, we will send emails about the use of the platform, such as alerts about usage above the contracted limits, plan expiration or trial period, weekly and monthly platform usage reports, notices about updates to terms of use or privacy policy, updates about new features and services available on the platform, as well as information about charges, payments, and invoice issuances

  4. Are there special cases where I might receive a message?

    As a rule, we strive not to send you messages without your permission. However, there may be situations where we need to send you important information about our services or products that may impact your security, or your user experience, before you give us your consent to receive our notifications. In this case, we may use other legal grounds, under the applicable law, to send you messages, such as our legitimate interest or our obligation to fulfill the software licensing agreement.

  5. What can I do to stop receiving messages?

    If you believe you have received an unsolicited message with information related to Minha Agenda Virtual, If you wish not to receive messages from us, you can use the cancellation hyperlink that we include in each email (located at the bottom). Furthermore, you can contact us directly through our contact channel at contato@mupisystems.com.br

  6. Contact for complaints

    If you are not satisfied with any aspect of our procedures, you can send a complaint to the email contato@mupisystems.com.br

Update: September 30, 2021.

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